COMMENTARY

I n the unit 13 we checked the adjetives and adverb and reviewed adverbs of frecuency and we learned new vocabularuy and in the unit 14 we worked with the second conditional If+past tense + would/could or in their negative form.

COMMENTARY

In the unit 12 we reviewed when the people give some complaint by a bad service and we checked the use of the first conditional this express something in present and the consequence in the future.

WRITING UNIT 13

We had a problem with the production for the last twelve weeks. The production department ordered new machinery but it was installed incorrectly. It was causing the implementation delay. We want to solve the problem now and we´ll be able to increase productivity by 5% in the next quarter. But existed others problem. The quality-control procedures were reviewed last month and three weeks ago we had a staff shortage. This caused some quality problems in this area. We have now employed more staff and the problem has been solved.

WRITING UNIT 12

Dear Mrs Marks
I´m very sorry, I´ll to solve the problem with your DVD player. I offer two possibles solutions: a refund or a replacement. The first solution If we arrange a refund It´ll take two weeks to go in to your account or in the second solution If we send a replacement I´ll be with your in three working days.
Please I need to know that solution prefer to solve its problem.
If you need any further help with this problem please contact me.
Yours sincerely.

CHARTS

1.- IN THIS GRPAH WE ARE SEEING THE FLUCTUATION OF CORN IN THS LAST YEAR IN SOME CASE WAS PRESENTED INCREASED AND DECREASE.


2.- IN THIS GRAPH WE ARE SEEING INCREASED FROM NEAR 2550 IN THOUSANDS OF KG IN PIC

SALES MANUAL

WHEN YOU ARE SELLING A PRODUCT/SERVICE. YOU NEED TO INVESTIGATE WHO IS YOUR POSSIBLE CUSTOMER. YOU SHOULD WEAR FORMAL CLOTHES BECAUSE YOU MUST CAUSE A GOOD IMPRESION.

YOU MUST CREATE CONFIDENCE BECAUSE THIS IS EASY TO HAVE AN APROACHING WITH YOUR CUSTOMER, YOU NEED TO HAVE FLUENCY AND YOU SHOULD TO KNOW ALL THE INFORMATION ABAUT YOUR PRODUCT/SERVICE.

COMMENTARIES

4-8 FEBRUARY
IN THIS WEEK WE SAW THE MODALS OF OBLIGATIONS IN THIS CASE THEY ARE FOR YOU REALIZE A SALE THESE MODALS ARE MUST THIS IS STRONG ADVICE AND HAVE TO IT´S THE RULE BOUTH ARE FOR AND OBLIGATIONS AND SHOULD TO IT´S ADVICE OR RECOMMENDATION AND IT IS NECESSARY USE NEED TO.

11-15 FEBRUARY
IN THIS WEEK WE LEARNED THE VERBS THAT TAKE AND OBJECT THESE ARE TRANSITIVE AND INTRANSITIVE THE FIRST IT´S WHEN AFTER THE VERB THE OBJECT EXISTS AND THE SECOND DOESN´T EXIST AND WE CHECK THE PRESENT PERFECT AND PAST SIMPLE.

18-22 FEBRUARY

IN THIS WEEK I SAW A NEW CLASS BECAUSE I DIDN´T TO KNOW ABAUT THE PASSIVE VOICE I THOUGHT IT´S DIFICULT BUT AFTER I UNDERSTOOD THE CLASS.