COMMENTARY

I n the unit 13 we checked the adjetives and adverb and reviewed adverbs of frecuency and we learned new vocabularuy and in the unit 14 we worked with the second conditional If+past tense + would/could or in their negative form.

COMMENTARY

In the unit 12 we reviewed when the people give some complaint by a bad service and we checked the use of the first conditional this express something in present and the consequence in the future.

WRITING UNIT 13

We had a problem with the production for the last twelve weeks. The production department ordered new machinery but it was installed incorrectly. It was causing the implementation delay. We want to solve the problem now and we´ll be able to increase productivity by 5% in the next quarter. But existed others problem. The quality-control procedures were reviewed last month and three weeks ago we had a staff shortage. This caused some quality problems in this area. We have now employed more staff and the problem has been solved.

WRITING UNIT 12

Dear Mrs Marks
I´m very sorry, I´ll to solve the problem with your DVD player. I offer two possibles solutions: a refund or a replacement. The first solution If we arrange a refund It´ll take two weeks to go in to your account or in the second solution If we send a replacement I´ll be with your in three working days.
Please I need to know that solution prefer to solve its problem.
If you need any further help with this problem please contact me.
Yours sincerely.